Privacy Policy

Last Updated: 23rd June 2024

1. Introduction

Welcome to Peles Beach Cottages ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and make online bookings.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, payment details, and booking information.
• Technical Information: IP address, browser type, operating system, referring URLs, and other similar data.
• Usage Information: Information about how you use our website, such as pages visited, time spent on the site, and other engagement data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Booking and Reservation: To process and manage your bookings and reservations.
• Communication: To send you confirmations, updates, and promotional materials.
• Customer Service: To respond to your enquiries and provide customer support.
• Personalization: To tailor our services and website content to your preferences.
• Improvement: To analyse website usage and improve our services and offerings.
• Legal Compliance: To comply with applicable laws and regulations.

4. Sharing Your Information

We may share your information with the following parties:

• Service Providers: Third-party service providers who assist us with payment processing, website hosting, and other operational functions.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, and misuse. However, no security measures are completely foolproof, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your personal information under certain circumstances.
• Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time.

To exercise any of these rights, please contact us at enquiries@pelesbeachcottages.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these third-party sites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the date of the last update.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Peles Beach Cottages 

Calvados Beach, besides Azaya Hotel
Benaulim, Goa 403716

Email: enquiries@pelesbeachresort.com

Phone: +91 86000 35393